Cross-Border Merger and Organizational Integration

The situation

Following a major cross-border acquisition, executive leadership needed to integrate three companies with different cultures, leadership teams, organizational structures, business processes, performance systems and management practices.

The challenge

The integration had to be delivered while maintaining business continuity and operational performance across all three organizations.

The ISI approach

ISI Consulting Group advised the EVP and COO and the executive leadership team throughout the enterprise integration program. We developed the integration strategy, governance structure, operating model, organizational design, leadership alignment approach, integration plan and change management framework.

Implementation

Executive workshops, future-state design sessions, governance reviews and operating model discussions accelerated decisions and aligned the three organizations around common priorities, accountabilities and management practices.

Results

• Supported the integration of three companies across three countries
• Supported transformation and integration activities affecting more than 25,000 employees
• Established a common operating model and governance framework
• Aligned organizational structures, business processes and management practices
• Improved leadership communication, collaboration and accountability
• Accelerated integration while minimizing operational disruption
• Established a foundation for continued operational improvement and organizational effectiveness

Key services applied

• Executive Advisory
• Enterprise Transformation
• Post-Merger Integration
• Strategic Planning
• Executive Workshop Facilitation
• Leadership Alignment
• Organizational Design
• Future-State Design
• Operating Model Development
• Governance Design
• Change Management
• PMO Leadership